photo of logoLynbrookOptical
Lynbrook Optical
A: Lynbrook Village Shopping Centre Shop 15,
75 Lynbrook Boulevard,, Lynbrook. VIC., 3975Australia
03 9702 9118

Frequently Asked Questions

We offer a wide range of services to help you take care of your eyes. From comprehensive eye tests and urgent eye care to prescription glasses, sunglasses, safety glasses, and contact lenses, we've got you covered.

Eye tests at Lynbrook Optical are bulk billed which means that there are no out-of-pocket costs for a comprehensive eye examination for eligible medicare card holders. If you are not registered with Medicare the eye test will cost $71 and we will provide you an invoice to claim this back through your private health insurance.

Medicare will cover the cost of a comprehensive eye test every 3 years for patients under 65 years old and once every year if you're over 65. If you notice any changes to your eyes or vision before that time frame or you have an existing condition you can still get a bulk-billed eye test at Lynbrook Optical anytime.

Medicare will cover the cost of a comprehensive eye exam, however retinal imaging, contact lenses, glasses and additional tests such as contact lens fitting may incur an additional fee. We always discuss any additional costs with you before your examination or procedure and you may be able to utilize your private health insurance to cover these costs.

The duration of an eye exam can vary depending on your individual needs and the specific tests that are performed. On average a comprehensive eye exam can take up to 30 minutes, a little longer if you need dilating eye drops for a broader retinal check.

Yes we accept all health insurance policies that have optical extras cover. Ask our friendly staff for an on the spot quote.

If you have optical extras for private health insurance you can claim frames, prescription lenses, contact lenses and sunglasses provided they are prescribed.

The amount of your health fund rebate depends on your level of cover, your provider and how long it has been since your last claim. Come in store for an instant quote or claim.

If you have optical extras for private health insurance we can claim on your behalf on the spot through our Hicaps machine. Alternatively, you can pay and claim directly with your private health insurance provider.

Yes, we do offer specials and discounts on eyewear from time to time. Be sure to check our offers page for the latest deals and discounts.

We start by getting to know you and taking your eye and medical history so we can determine the appropriate tests for you. Then we conduct a complete examination and testing including visual acuity checks, binocular vision assessment, refraction to determine your prescription, tonometry to check eye pressure, slit lamp to check the front of eye health and retinal imaging to check back of eye health. We then discuss the results and a management plan with you.

Yes, we can often fit new lenses into your existing frames. Our experienced optical dispensers can assess the condition of your frames and provide recommendations based on your individual needs.

Most kids have an eye screening as part of their developmental checks through the maternal and child health nurse which is great for picking up signs of a problem early. However, a more thorough check by an optometrist is recommended at age 3 and then before starting school to ensure your child’s optimal learning and development.

It's normal for children to take some time to adjust to wearing glasses. Encouraging them to wear their glasses consistently, providing positive feedback, and making sure their prescription is up-to-date can all help. It's also important to ensure that your child's glasses fit comfortably and securely.

If you have an eye emergency outside of our business hours, please visit your nearest emergency department or the Royal Victorian Eye and Ear Hospital.

Yes, our optometrists are trained to treat certain eye infections and injuries. If you are experiencing symptoms such as redness, pain, or discharge, please give us a call to schedule an appointment.

Yes, we do recommend that you make an appointment prior to visiting. This helps us ensure that we can provide you with the best possible service and attention during your visit. You can easily book an appointment online or give us a call.

In most cases you will be able to drive after a routine eye test, however, there are some circumstances that require the eye doctor to use dilating eye drops fro a wider retinal check. Your optometrist will inform you on the day if you need any drops which will temporarily impair your vision or ability to drive. If you cant have them on the day we can always schedule a review appointment to have the procedure done.

No. Optometrists are considered primary care providers and no referral is needed. Just book an appointment online or call us.

Yes. Our optometrists are therapeutically endorsed to prescribe schedule 4 topical medications to treat eye conditions including infection, allergy, and glaucoma. This also means we can use drops to dilate the pupil for the recommended yearly eye exam for all diabetics.

We accept a variety of payment methods, including cash, credit cards, EFTPOS, HICAPS, Lay-By and AfterPay.

Contact lenses are very safe to wear when prescribed by a qualified optometrist, especially these days with the latest lens materials in the market many patients wear contact lenses regularly without a problem. Your eyes are delicate and sensitive, if you experience red eyes, sore eyes or blurry vision it’s important to discontinue lens wear until you have an examination with your optometrist.

To prescribe contact lenses further examinations are required and these are not generally covered under Medicare. A contact lens assessment will cost $95 for first-time wearers and $45 for experienced wearers. This includes the initial assessment, take-home trial lenses, and unlimited aftercare appointments for 1 year.

During a contact lens assessment your optometrist will begin by discussing your lifestyle and visual needs. This is followed by assessment of vision, prescription, corneal curvature, tear film stability and more to determine the best lenses for you. The final part will be a discussion and demonstration around contact lens hygiene and handling before taking home your new trial lenses. Please allow 30mins for a full assessment.

Yes, children can wear contact lenses, but the decision should be made on a case-by-case basis in consultation with an optometrist. Age is not the primary factor in determining whether a child can wear contacts, but rather their maturity, responsibility, and ability to follow proper hygiene and safety protocols. Some children may be ready to wear contacts as early as age 8 or 9, while others may need to wait until they are teenagers.