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Frequently Asked Questions

We offer a wide range of services to help you take care of your eyes. From comprehensive eye tests and urgent eye care to prescription glassessunglasses, safety glasses, and contact lenses, we've got you covered.

No. Optometrists are considered primary care providers and no referral is needed. Just book an appointment online or call us.

Yes we accept all health insurance policies that have optical extras cover. Ask our friendly staff for an on the spot quote.

Yes, we do offer specials and discounts on eyewear from time to time. Be sure to check our offers page for the latest deals and discounts.

Yes, we can often fit new lenses into your existing frames. Our experienced optical dispensers can assess the condition of your frames and provide recommendations based on your individual needs.

If you have an eye emergency outside of our business hours, please visit your nearest emergency department or the Royal Victorian Eye and Ear Hospital.

We accept a variety of payment methods, including cash, credit cards, EFTPOS, HICAPS, Lay-By and AfterPay.